Full route detail

IT Support → Sysadmin (the honest on-ramp)

The realistic first paid technology job. No shortcuts, but the cleanest gateway into every other world.

Last reviewed May 2026Reviewed by a practitioner working in helpdesk / it support hiringUpdated quarterly against live job listings

Phased progression

Foundations → first role → specialisation → advanced. The realistic order, not a script.

  1. 01Foundations
    0–6 months

    Literacy, lab habits, the cert that opens first conversations.

    CompTIA A+
  2. 02First paid role
    6–18 months

    Land a Helpdesk / IT Support. Operational time, not more certs, earns the next move.

    Helpdesk / IT Support
    $40–60k support
  3. 03Specialisation
    1.5–3 years

    Add a specialist credential aligned to the work you're already doing.

    Network+ITIL Foundation
    $60–90k sysadmin
  4. 04Advanced
    3+ years

    Move into adjacent roles. Long-term credentials become worth their cost.

    NOC Technician
    $60–90k sysadmin

Certification sequence

Ordered by realistic relevance, not vendor marketing.

None on this route.

Practical projects

What to actually build, the portfolio that opens interviews.

  • Build a homelab (Proxmox + 2 VMs + a small AD domain)
  • Document one ticket resolution per week in a public wiki
  • Automate a real task with PowerShell or Bash
NOC TechnicianJunior SOC AnalystJunior Cloud EngineerJunior Sysadmin
  • ·Skip to Network+ if you already lab
  • ·Skip to cloud if you have a degree + budget

Realistic expectations

What no recruiter will tell you.

Misconception

That stacking certifications shortcuts the timeline. It doesn't. Operational time and a public portfolio are what compress the path.

Honest window

3–9 months to first paid role is the realistic time to the first role on this route. Most people overshoot by 6–12 months. Plan for it; don't panic when it happens.